{"id":215,"date":"2026-06-21T06:18:42","date_gmt":"2026-06-21T06:18:42","guid":{"rendered":"https:\/\/puntolounge.com\/faq\/"},"modified":"2026-10-10T05:55:04","modified_gmt":"2026-10-10T05:55:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/puntolounge.com\/en\/faq\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"

Frequently asked questions<\/h2>

How do I place an order?<\/h3>

Pick your products, add them to the cart and pay by card, PayPal or Pagadito. We confirm by email.<\/p>

Where do you deliver?<\/h3>

Only within Honduras.<\/p>

How much is shipping?<\/h3>

Free from US$100 in your cart; below that, US$7 per origin. There is no minimum purchase.<\/p>

How long does my order take?<\/h3>

We are finalizing times with the carrier and will post them here. We email you the tracking number when we dispatch.<\/p>

What is La Mesa?<\/h3>

It is our club: a small table to meet the producing houses, their stories and the gatherings we host. Joining has no cost.<\/p>

Can I return a product?<\/h3>

Yes, within 15 days of delivery, unopened and in its packaging.<\/p>

How can I write to you?<\/h3>

By WhatsApp or at hola@puntolounge.com<\/a>; we reply within 48 hours. For quotes and corporate gifts: sales@puntolounge.com<\/a>.<\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-215","page","type-page","status-publish","hentry"],"yoast_head":"\nPreguntas frecuentes - Punto Lounge<\/title>\n<meta name=\"description\" content=\"Respuestas r\u00e1pidas sobre pedidos, env\u00edos, devoluciones y La Mesa de Punto Lounge.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/puntolounge.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes - Punto Lounge\" \/>\n<meta property=\"og:description\" content=\"Respuestas r\u00e1pidas sobre pedidos, env\u00edos, devoluciones y La Mesa de Punto Lounge.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/puntolounge.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Punto Lounge\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-10T05:55:04+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/puntolounge.com\\\/faq\\\/\",\"url\":\"https:\\\/\\\/puntolounge.com\\\/faq\\\/\",\"name\":\"Preguntas frecuentes - Punto Lounge\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/puntolounge.com\\\/#website\"},\"datePublished\":\"2026-06-21T06:18:42+00:00\",\"dateModified\":\"2026-10-10T05:55:04+00:00\",\"description\":\"Respuestas r\u00e1pidas sobre pedidos, env\u00edos, devoluciones y La Mesa de Punto Lounge.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/puntolounge.com\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/puntolounge.com\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/puntolounge.com\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/puntolounge.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Preguntas frecuentes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/puntolounge.com\\\/#website\",\"url\":\"https:\\\/\\\/puntolounge.com\\\/\",\"name\":\"Punto Lounge\",\"description\":\"Caf\u00e9 de Especialidad, Chocolate Artesanal y Puros de Honduras\",\"publisher\":{\"@id\":\"https:\\\/\\\/puntolounge.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/puntolounge.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/puntolounge.com\\\/#organization\",\"name\":\"Punto Lounge\",\"url\":\"https:\\\/\\\/puntolounge.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/puntolounge.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/puntolounge.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/punto-lounge-horizontal-black-web-cropped.png\",\"contentUrl\":\"https:\\\/\\\/puntolounge.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/punto-lounge-horizontal-black-web-cropped.png\",\"width\":933,\"height\":288,\"caption\":\"Punto Lounge\"},\"image\":{\"@id\":\"https:\\\/\\\/puntolounge.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/puntoloungehn\\\/\",\"https:\\\/\\\/www.facebook.com\\\/puntoloungehn\",\"https:\\\/\\\/www.tiktok.com\\\/@puntoloungehn\",\"https:\\\/\\\/www.youtube.com\\\/@puntoloungehn\"],\"slogan\":\"Heritage for modern spaces\",\"description\":\"Punto Lounge by JRojas: specialty coffee, artisan chocolate and cigars from Honduras, from houses we know one by one. 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