Frequently Asked Questions
How do I place an order?
Select your products, add them to the cart, and complete payment. We accept credit and debit cards.
Which countries do you ship to?
We ship to United States, Canada, and Honduras.
How long will my order take?
Honduras: 2-5 business days. USA and Canada: 7-14 business days.
What is Club Punto Lounge?
A monthly membership with curated selections of coffee, cigars, and cacao. Available in three tiers: Bronze, Gold, and Reserve.
How do I cancel my membership?
From your account under "My Account" at any time. Access continues until the end of the paid period.
How do I contact support?
Write to us at hola@puntolounge.com and we will respond within 48 hours.